Waterproof Boots, Men & Women | BOGS
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F.A.Q.

BOGS° Shipping Policy

When will my order ship?

Orders will usually ship from our Australian distribution centre within 1-3 business days. Orders placed on Friday, Saturday, Sunday and Holidays are not processed until the following business day.

An automated e-mail will be sent when your order is shipped and your funds are captured. If we do not have a product in stock, you will receive an email with any backorder or cancellation information.

How will my order be shipped?

Your order will be shipped with Australia Post and delivered by New Zealand Post within 7-10 business days, depending upon your location. This transit time is provided by Australia Post & cannot be guaranteed. We endeavour to deliver your goods as soon as possible, however any unexpected delays incurred are out of our control. Please Note: Prices & Shipping Costs DO NOT include any relevant New Zealand Import duties and other customs charges that you may incur. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.

General Product Questions

What is the calf circumference of a Bogs boot?

For women our standard calf circumference in our tall boots is 14 inches. To find the exact measurements please review the product details of each style.

Is the neoprene portion waterproof?

Yes, Bogs Neo-Tech™ is a flexible synthetic rubber which is 100% waterproof. It helps insulate as well as keep you dry.

What if I have PVC or Latex allergies?

Bogs are PVC free, but some are made with latex for stretch and comfort.

Can I wash these boots in the washing machine?

The following styles are machine washable:

B Moc, Charlie, Charlie Mid.

When washing these boots use a gentle cycle and wash with cold water.Add half the usual dose of mild detergent. Remove your BOGS° from the washing machine and allow them to dry in the sun, stuffed with paper (or something similar) to preserve their shape.

What socks would you recommend for optimal warmth?

We recommend wearing one pair of medium-weight, moisture wicking socks with your Bogs. Wool is the best. The air surrounding your feet is what keeps them warm. Bogs are designed to capture your body heat and insulate it from the outside elements. Layering socks potentially inhibits air flow within the Bogs and circulation in your feet.

How do Bogs fight foot odour?

Bogs feature DuraFresh – an all-natural bio-technology that activates to fight odour.

Do you carry wide sizes?

Select styles use our Flex Width insole system which allows you to adjust the fit to the width of your foot.

Do you carry half sizes?

No, we only carry full sizes.

How do you determine Bogs temperature ratings?

Temp ratings are a guideline to communicate warmth. It’s important to note that each person is unique and has a different circulation that impacts warmth.

To assign the temperature rating, we use a cold box test method. This test puts stainless steel balls with wire probes down inside the boots. The boots are then put in a freezer and the temperature is reduced every 30 minutes. When the boots show more than a ten degree variance from the ambient temperature, then the boots have reached their warmth limit.

Are Bogs knock-offs at certain retailers comparable in quality?

No, Bogs knock-offs typically contain no natural rubber, which in turn leads to no insulation. This means they typically offer no warmth to the foot.

Where are Bogs manufactured?

BOGS are designed in the US and manufactured in the Dominican Republic and China.

Ordering Outside New Zealand

Do you have retailers in other countries?

Please view our distributors page.

Contacting BOGS°

Who should I contact with questions?

Feel free to reach out to internet.orders@bogsfootwear.co.nz or call us at +613 9485 5680. We're happy to help.

Do you have a contact email add?

To protect the privacy of those that email us, we do not save or store email address. Nor do we sell or trade email or contact information.

What happens if my (online) order is backordered?

We recommend that you try our retailers. Visit our dealer locator page, to find a store in your area.